Retell AI Alternatives in 2026 (No-Code, All-In-One Pricing & True White Label)
Retell AI advertises $0.07/minute. Here's what agencies actually pay:
- Voice engine: $0.07/min
- LLM (Claude 3.5): $0.06/min
- Telephony: $0.015/min
- Knowledge base: $0.005/min
Real cost: $0.13-0.31/minute. That's 2-4x the advertised rate.
A 10,000-minute month that should cost $700 actually costs $1,300-3,100. And that's before you add the white label wrapper you'll need because Retell doesn't offer native white label—you'll pay VoiceAIWrapper or ChatDash another $79-499/month on top.
If you're building a voice AI agency or need predictable costs for client deployments, Retell's modular pricing creates budgeting nightmares.
This guide breaks down the alternatives that solve Retell's specific problems: all-in-one pricing, native white label, no-code setup, and multi-channel coverage.
Quick Answer: Which Alternative Fits Your Needs?
| Your Problem with Retell | Best Alternative | Why |
|---|---|---|
| Unpredictable costs | Convocore | All-in-one pricing, no stacking fees |
| Need white label for agency | Convocore | Native white label built-in, no wrapper needed |
| Want no-code, not low-code | Synthflow | Visual builder, no engineering required |
| Need voice + chat + WhatsApp | Convocore | Only platform with all channels |
| Enterprise compliance | Synthflow | HIPAA, SOC 2, ISO 27001 |
Short on time? If you're an agency that needs white label without paying for a wrapper on top of Retell, jump to Convocore. It's the only platform with voice + chat + social channels AND built-in white label.
The Real Problems with Retell AI
Retell AI does a lot right. The voice quality is excellent. The developer tools are impressive. 3,000+ businesses use it.
But specific issues create real problems at scale:
Problem 1: The Pricing Stack
Retell's "modular pricing" means you pay separately for everything:
| Component | Cost |
|---|---|
| Voice engine (ElevenLabs) | $0.07/min |
| LLM (Claude 3.5 Sonnet) | $0.06/min |
| LLM (GPT-4) | $0.04/min |
| Telephony (Twilio) | $0.015/min |
| Knowledge base | $0.005/min |
| Concurrency (beyond 20) | $8/call/month |
Real example: An agency running 5,000 minutes/month with ElevenLabs + Claude:
- Retell advertises: 5,000 × $0.07 = $350
- Actual cost: 5,000 × ($0.07 + $0.06 + $0.015 + $0.005) = $750
That's 114% more than the advertised rate.
Problem 2: No Native White Label
Retell doesn't offer white label. If you're an agency reselling voice AI, you need a third-party wrapper:
| Wrapper Platform | Monthly Cost | What You're Paying For |
|---|---|---|
| VoiceAIWrapper | $79-499/mo | White label layer on Retell |
| ChatDash | $49-199/mo | Client dashboards |
| Voicemetrics | $97-497/mo | Branded portals + rebilling |
So your actual stack becomes:
- Retell usage: $750/month
- Wrapper platform: $249/month
- Total: $999/month for what should be one platform
Problem 3: Developer-First = Non-Technical Frustration
Retell calls itself "low-code," but G2 reviews tell a different story:
"Users face a steep learning curve with Retell AI, requiring additional tutorials for easier navigation" — G2 Reviews (31 mentions)
"Sometimes the platform can feel limited when you want more complex customizations beyond standard workflows" — Verified G2 Review
For agencies without developers on staff, "low-code" still means engineering bottlenecks.
Problem 4: Voice Only
Retell does voice. That's it.
No WhatsApp. No Instagram DMs. No web chat. No SMS conversations.
The Channel Gap:
| Channel | Retell AI | What You're Missing |
|---|---|---|
| Voice Calls | ✅ | — |
| ❌ | 2B+ users, international clients | |
| Instagram DMs | ❌ | Lead gen from posts/reels |
| Facebook Messenger | ❌ | Older demographics |
| Web Chat | ❌ | Website visitors |
| SMS | ❌ | Appointment reminders |
When clients ask "can you handle our Instagram inquiries too?", you need a second platform.
Cost Comparison: 10,000 Minutes/Month
Let's compare what agencies actually pay:
Retell AI (With Required Add-ons)
| Component | Cost |
|---|---|
| Voice + LLM + telephony | $1,300-1,500 |
| White label wrapper | $249 |
| Monthly Total | $1,549-1,749 |
Channels: Voice only
Convocore
| Component | Cost |
|---|---|
| White Label plan | $220 |
| Usage credits (~10,000 min) | ~$700 |
| Monthly Total | ~$920 |
Channels: Voice + WhatsApp + Instagram + Messenger + Web Chat + SMS
Synthflow
| Component | Cost |
|---|---|
| Agency plan (6,000 min) | $1,400 |
| Overage (4,000 min × $0.12) | $480 |
| Monthly Total | $1,880 |
Channels: Voice only
Annual Savings: Convocore vs Retell
$920 vs $1,649 = $729/month savings
Annual difference: $8,748 — plus you get multi-channel support Retell doesn't offer.
Convocore vs Retell AI: Head-to-Head
| Feature | Convocore | Retell AI |
|---|---|---|
| Advertised Price | Credits-based | $0.07/min |
| Actual Price | ~$0.09/min all-in | $0.13-0.31/min stacked |
| White Label | ✅ Native, built-in | ❌ Requires wrapper ($79-499/mo) |
| Voice Calls | ✅ | ✅ |
| ✅ | ❌ | |
| Instagram DMs | ✅ | ❌ |
| Facebook Messenger | ✅ | ❌ |
| Web Chat | ✅ | ❌ |
| SMS Conversations | ✅ | ❌ |
| No-Code Builder | ✅ Full no-code | ⚠️ "Low-code" (needs devs) |
| Client Rebilling | ✅ Built-in | ❌ Need wrapper |
| Smart Handoff | ✅ Context-aware | ⚠️ Basic transfer |
| Sentiment Detection | ✅ Real-time | ❌ Not included |
| Free Tier | ✅ Forever free (50 credits) | ⚠️ $10 trial credits only |
The Bottom Line: Retell gives developers modular control. Convocore gives agencies everything in one platform—voice, chat, social, white label, rebilling—without stacking costs or adding wrappers.
The 5 Best Retell AI Alternatives
1. Convocore — Native White Label, All-In-One Pricing
Best for: Agencies who don't want to stack Retell + wrapper + telephony
Why agencies switch from Retell:
Convocore solves the two biggest Retell problems: pricing complexity and white label dependency.
All-in-one pricing means no stacking voice engine + LLM + telephony + knowledge base. You buy credits, you use credits. One bill. Predictable margins.
Native white label means no VoiceAIWrapper or ChatDash on top. Custom domain, full branding, client portals, and rebilling are built into the platform—not bolted on.
The Multi-Channel Advantage:
| Channel | Convocore | Retell AI | Synthflow |
|---|---|---|---|
| Voice Calls | ✅ | ✅ | ✅ |
| ✅ | ❌ | ❌ | |
| Instagram DMs | ✅ | ❌ | ❌ |
| Messenger | ✅ | ❌ | ❌ |
| Web Chat | ✅ | ❌ | ❌ |
| SMS | ✅ | ❌ | ❌ |
Retell is voice-only. If your dental clinic client wants phone booking AND Instagram responses, you need two platforms with Retell. Convocore handles both from one dashboard.
Key Differentiators:
- Smart Handoff: AI recognizes when humans should take over, transfers with full context
- Sentiment Detection: Real-time analysis adjusts tone or escalates frustrated callers
- 40+ Native Integrations: HubSpot, Salesforce, ServiceTitan, Calendly—no Zapier costs
Pricing:
| Plan | Price | What's Included |
|---|---|---|
| Free | $0/forever | 5 agents, 50 credits, all channels |
| Pay As You Go | $20/month | 100 agents, all features |
| White Label | $220/month | Full branding, 5 client seats, custom domain |
| Enterprise | Custom | Volume discounts |
Real Agency Math:
Agency with 12 clients at $600/month:
- Revenue: $7,200/month
- Platform: $220 + ~$500 usage = $720
- Profit: $6,480/month (90% margin)
Same agency on Retell + VoiceAIWrapper:
- Revenue: $7,200/month
- Platform: ~$900 Retell + $249 wrapper = $1,149
- Profit: $6,051/month (84% margin)
Annual difference: $5,148 more profit with Convocore.
Choose Convocore if: You need native white label without wrappers. Clients need voice + chat + social. You want predictable costs without stacking fees.
2. Synthflow — No-Code Visual Builder, Enterprise Compliance
Best for: Non-technical teams who need HIPAA/SOC 2 compliance
Why agencies consider it:
Synthflow built their own telephony network. While Retell relies on Twilio, Synthflow controls the infrastructure end-to-end. This enables:
- Sub-100ms latency
- HIPAA, SOC 2, ISO 27001 compliance
- Carrier-grade reliability
The No-Code Reality:
Synthflow's visual builder is genuinely no-code. You drag blocks, connect flows, and deploy—no engineering required. Retell's "low-code" still needs developer involvement for complex workflows.
Where Synthflow Excels:
- Visual flow builder: Non-technical teams can build and modify agents
- Compliance built-in: HIPAA BAA available, not an enterprise add-on
- Own telephony: No Twilio dependency, more reliable uptime
- White label: Native agency features without wrapper platforms
The Limitation:
Voice only. No chat, no WhatsApp, no Instagram. If clients need multi-channel, you need additional platforms.
Pricing:
| Plan | Price | Minutes | Overage |
|---|---|---|---|
| Starter | $29/mo | 50 | $0.13/min |
| Pro | $450/mo | 2,000 | $0.13/min |
| Growth | $900/mo | 4,000 | $0.12/min |
| Agency | $1,400/mo | 6,000 | $0.12/min |
Real Cost Consideration:
Synthflow bundles more than Retell, but minute overages add up. An agency using 8,000 minutes on the Agency plan:
- Base: $1,400
- Overage: 2,000 × $0.12 = $240
- Total: $1,640
Still simpler than Retell's component stacking.
Choose Synthflow if: You need genuine no-code for non-technical teams. HIPAA compliance is required. Voice-only is acceptable.
3. Bland AI — High-Volume Outbound at Scale
Best for: Massive outbound campaigns with millions of calls
Why it's different:
Bland AI is built for scale. While Retell handles concurrent calls well, Bland claims support for up to one million concurrent calls. For enterprises running massive outbound campaigns, this matters.
Flat-Rate Simplicity:
Bland charges $0.09/minute all-in. No stacking voice + LLM + telephony. One rate.
| Platform | 10,000 Minutes | Pricing Model |
|---|---|---|
| Retell AI | $1,300-1,500 | Stacked components |
| Bland AI | $900 | Flat rate |
| Convocore | ~$920 | Credit-based |
Developer Control:
Bland's Conversational Pathways give precise control over conversation branching. For technical teams wanting maximum customization, this flexibility exceeds Retell's standard workflows.
The Tradeoffs:
- Support is Discord-based (slow for enterprise)
- No native white label (wrapper needed)
- Voice-focused (limited chat capabilities)
Pricing:
$0.09/minute connected, billed to the second. Enterprise plans available for high volume.
Choose Bland AI if: You're running massive outbound campaigns. Flat-rate pricing appeals. You have technical resources for setup.
4. Vapi — Maximum Developer Control
Best for: Engineering teams wanting complete API control
Why developers choose it:
Vapi is the most flexible voice AI platform for developers. Complete control over every component: ASR, TTS, LLM, telephony. If Retell feels too constrained, Vapi opens everything up.
The Developer Trade-off:
Maximum control means maximum complexity. You're assembling the stack yourself:
- Choose your STT provider
- Choose your LLM
- Choose your TTS
- Choose your telephony
- Wire it all together
For agencies without developers, this is overwhelming. For engineering teams, it's freedom.
Pricing Reality:
Vapi's pricing is similar to Retell's stacking model:
- Platform fee: $0.05/min
- Plus STT, TTS, LLM, telephony separately
Real cost often reaches $0.15-0.35/minute depending on component choices.
No White Label:
Like Retell, Vapi doesn't offer native white label. You'll need VoiceAIWrapper or similar to resell under your brand.
Choose Vapi if: Your team includes developers. You want maximum control over every component. White label isn't a priority.
5. Dialora — Predictable All-In-One Pricing
Best for: Teams who want simple, bundled pricing
Why it stands out:
Dialora's pitch is simplicity. Everything bundled—voice, LLM, analytics, CRM integrations—for one predictable price.
Pricing Structure:
| Plan | Price | Minutes | Per-Minute Overage |
|---|---|---|---|
| Starter | $82/mo | 250 | $0.25/min |
| Professional | $297/mo | 1,000 | $0.19/min |
| Business | $750/mo | 3,000 | $0.16/min |
| Enterprise | Custom | Custom | Negotiated |
Compared to Retell:
Dialora claims 20-30% lower total costs versus fully-loaded Retell setups. The bundled model eliminates tracking per-feature costs.
The Trade-off:
Smaller platform with less market validation than Retell or Synthflow. Fewer integrations than established players.
Choose Dialora if: Predictable pricing matters most. You want everything bundled. You're comfortable with a newer platform.
White Label Comparison: The Real Difference
For agencies, white label capability determines business model viability:
| Platform | Native White Label | Wrapper Required | Total Agency Cost |
|---|---|---|---|
| Convocore | ✅ Built-in | No | $220/mo + usage |
| Synthflow | ✅ Built-in | No | $450-1,400/mo |
| Retell AI | ❌ None | Yes ($79-499/mo) | Usage + wrapper |
| Vapi | ❌ None | Yes ($79-499/mo) | Usage + wrapper |
| Bland AI | ❌ Limited | Usually | Usage + wrapper |
The Pattern: Convocore and Synthflow offer native white label. Retell, Vapi, and Bland require third-party wrappers—adding cost and complexity.
Decision Framework
Stay with Retell AI if:
- ✅ You have developers who like modular control
- ✅ Voice-only is sufficient
- ✅ You don't need white label
- ✅ Component stacking doesn't complicate your budgeting
- ✅ You're already invested and migration isn't worth it
Switch to Convocore if:
- ✅ You need native white label without wrappers
- ✅ Clients need voice + WhatsApp + Instagram + chat
- ✅ All-in-one pricing appeals over stacked fees
- ✅ You want one vendor, one bill
- ✅ You're an agency building recurring revenue
Switch to Synthflow if:
- ✅ HIPAA/SOC 2/ISO 27001 compliance is required
- ✅ You need genuine no-code (not low-code)
- ✅ Voice-only is acceptable
- ✅ You want bundled minutes over per-component billing
Switch to Bland AI if:
- ✅ You're running massive outbound campaigns
- ✅ Flat-rate $0.09/min simplifies budgeting
- ✅ You have technical resources
- ✅ Scale matters more than white label
Switch to Vapi if:
- ✅ Your engineering team wants maximum control
- ✅ You need complete flexibility over every component
- ✅ You'll build your own white label layer
Industry Recommendations
Home Services (HVAC, Plumbing, Electrical)
Problem: After-hours calls go to voicemail. Seasonal spikes blow budgets. Emergency routing fails.
Solution: Convocore
Results: All-in-one pricing handles July AC rushes without surprise overages. Smart Handoff routes true emergencies to on-call techs with full context. Multi-channel means web chat + voice from one dashboard. Agencies report 40% reduction in missed after-hours leads.
Healthcare (Clinics, Dental, Specialists)
Problem: HIPAA compliance requirements. Patient scheduling across channels. No-show reduction.
Solution: Synthflow (compliance-first) or Convocore (multi-channel)
Results: Synthflow's HIPAA BAA + SOC 2 + ISO 27001 handles regulated data. Convocore covers voice + SMS reminders + web chat for patient communication. Clinics see 35% reduction in no-shows with automated reminders across channels.
Real Estate
Problem: Leads from Instagram posts, Zillow calls, WhatsApp international buyers—all different platforms.
Solution: Convocore
Results: Only platform covering Instagram DMs (from listing posts) + phone calls + WhatsApp (international buyers) + web chat. One dashboard for all lead sources. Agents report 60% faster speed-to-lead with unified inbox.
Agencies Reselling Voice AI
Problem: Need white label without wrapper complexity. Margins erode with stacked costs. Clients want multi-channel.
Solution: Convocore
Results: Native white label with rebilling built-in. No VoiceAIWrapper or ChatDash required. Multi-channel lets you serve clients Retell can't. Agencies achieve 85-90% margins vs 70-80% with Retell + wrapper stack.
Migration Checklist: Leaving Retell (4-Week Plan)
Week 1: Audit Current State
- Calculate actual Retell costs (not advertised—include LLM + telephony + wrapper)
- List all integrations (CRM, calendar, webhooks, custom functions)
- Document conversation flows and prompts (export if possible)
- Identify highest-risk clients to migrate last
- Calculate current margins per client
Goal: Know exactly what you're migrating and what it actually costs today.
Week 2: Setup New Platform
- Configure white label branding (domain, logo, colors)
- Recreate top 3 agent templates
- Connect integrations (test with sandbox data first)
- Set up billing/rebilling systems
- Build client onboarding flow
Goal: Platform ready for first client migration.
Week 3: Parallel Testing
- Deploy with one low-risk client (smallest, most forgiving)
- Run parallel with Retell for comparison
- Test edge cases: transfers, after-hours, integrations, error handling
- Document any behavior differences
- Get client feedback
Goal: Confidence that new platform matches or exceeds Retell quality.
Week 4: Full Migration
- Begin client migrations (simple → complex)
- Communicate "system upgrades" to clients (not "switching vendors")
- Monitor closely for first 30 days
- Calculate new margins
- Sunset Retell account
Expected Results:
- 20-30% cost reduction (eliminating wrapper + stacked fees)
- 5-10% margin improvement per client
- Multi-channel capability (new revenue opportunities)
- Simplified billing (one vendor, one invoice)
FAQ
What's the actual cost difference between Retell and alternatives?
Retell's advertised $0.07/min typically becomes $0.13-0.31/min with LLM, telephony, and add-ons. For 10,000 minutes: Retell costs ~$1,300-1,749 (with wrapper), Convocore costs ~$920, Synthflow costs ~$1,640.
Does Retell AI offer white label?
No. Retell doesn't offer native white label. Agencies need third-party platforms like VoiceAIWrapper ($79-499/mo) or ChatDash ($49-199/mo) to resell under their brand.
Which platform has the best voice quality?
Retell, Synthflow, and Convocore all offer high-quality voices through ElevenLabs and similar providers. Voice quality differences are marginal—choose based on pricing model and features, not voice quality alone.
Is Retell AI good for non-technical users?
Retell calls itself "low-code" but G2 reviews cite a "steep learning curve" (31 mentions). Non-technical teams often prefer Synthflow's visual builder or Convocore's no-code interface.
Can I migrate clients from Retell?
Yes. Plan 2-4 weeks for full migration. Export conversation flows, rebuild integrations, run parallel testing, then switch. Most platforms can import knowledge bases.
Which platform has HIPAA compliance?
Synthflow offers the most robust compliance (HIPAA, SOC 2, ISO 27001). Retell offers HIPAA/SOC 2 for enterprise customers. Always verify current certifications directly.
The Bottom Line
Retell AI is a capable platform for developers who want modular control and don't mind stacking costs.
But for agencies and businesses who need:
- Predictable pricing → Component stacking creates budget surprises
- Native white label → Third-party wrappers add cost and complexity
- Multi-channel → Voice-only limits client opportunities
- No-code setup → "Low-code" still means engineering bottlenecks
The alternatives that solve these problems:
- Convocore: Native white label + multi-channel + all-in-one pricing
- Synthflow: No-code visual builder + compliance + bundled minutes
- Bland AI: Flat-rate pricing + massive scale
- Vapi: Maximum developer control (if you want even MORE flexibility than Retell)
The agencies growing fastest in 2026 aren't platform-loyal. They're margin-loyal. They choose tools that protect profitability and expand capabilities.
Retell works for some. The alternatives work better for others. Match the platform to your business model, not to who has the best developer documentation.
Questions? Join the Discord community or contact support for white-label inquiries.
Last updated: January 2026