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Latest insights, news, and updates on AI agents, voice technology, and conversational AI.
Q1 2026 AI Agent Benchmark: 285,397 Business Conversations Analyzed
A Q1 2026 benchmark based on 285,397 business AI conversations across web chat, messaging apps, and voice channels.
Q1 2026 AI Agent Industry Benchmark: 25,366 Classified Business Conversations
Industry-level benchmark for Q1 2026 based on 285,397 total conversations and 25,366 industry-classified conversations.
Q1 2025 Ecommerce AI Agent Benchmark: Retail, Jewelry, and WhatsApp-Led Conversations
A Q1 2025 benchmark on ecommerce AI agent usage, with a focus on retail depth, jewelry demand, and the outsized role of WhatsApp.
Q1 2025 AI Agent Benchmark: 318,728 Business Conversations Analyzed
A Q1 2025 benchmark based on 318,728 business AI conversations across web chat, messaging apps, and voice, including channel mix, conversation depth, and duration patterns.
Q1 2025 Healthcare AI Agent Benchmark: Dental and Medical Clinics
A focused Q1 2025 benchmark on healthcare AI agent usage, led by dental and medical clinic conversations.
Q1 2025 AI Agent Industry Benchmark: 50,531 Classified Business Conversations
Industry-level benchmark of how businesses used AI agents in Q1 2025, based on 318,728 total conversations and 50,531 taxonomy-classified conversations.
Q1 2026 Healthcare AI Agent Benchmark: Medical Clinics, Dermatology, and Dental
A focused Q1 2026 healthcare AI benchmark across medical clinic, dermatology, and dental verticals.
Q1 2025 Hotel and Car Rental AI Agent Benchmark
A focused Q1 2025 benchmark on the two largest identified AI agent verticals in the dataset: hotels/resorts and car rental.
Q1 2026 Hotel and Car Rental AI Agent Benchmark
A focused Q1 2026 benchmark on hotel/resort and car rental AI conversations.