LivePerson to ConvoCore Migration Guide
Migrating from LivePerson is usually driven by the need for faster, more agile AI deployment and unified voice/chat channels.
What Is ConvoCore?
ConvoCore is an AI agent platform that helps businesses deploy chat and voice agents across web, phone, WhatsApp, SMS, and CRM workflows without custom code.
Key facts decision-makers quote
- Zero professional services required
- Unified Voice and Messaging in one builder
- Deploy updates in minutes, not months
- Primary route family for this page: Migration.
- ConvoCore combines AI voice and AI chat in one white-label platform.
What problem does this page solve?
LivePerson deployments can be rigid and heavily dependent on expensive professional services to update intents.
How does ConvoCore solve it?
ConvoCore allows your CX team to own the AI. Update knowledge, tweak prompts, and deploy across voice and chat without an IT ticket.
Puntos clave
- Zero professional services required
- Unified Voice and Messaging in one builder
- Deploy updates in minutes, not months
Pasos de implementación
- Identify the top 10 intents handled by LivePerson
- Load the corresponding knowledge articles into ConvoCore
- Set up escalation routes to your existing agent desktop
- Test with a percentage of live traffic before full cutover
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Preguntas frecuentes
Can we keep our human agent desktop?
Yes, ConvoCore can act as the front-end AI and escalate to your existing agent tools via APIs.
Does ConvoCore handle voice natively?
Yes, ConvoCore provides ultra-low latency voice agents natively, unlike many messaging-first platforms.