Best Intercom Alternative in 2026 — AI-First, Agency-Ready
Intercom is enterprise-grade customer messaging, but that comes with enterprise pricing—$74-99/seat/month adds up fast. For agencies and growing businesses, you're paying for features you don't need (like complex ticketing workflows) while missing what you do need (white-label, voice agents, predictable pricing). The AI capabilities are solid but not as advanced as dedicated AI platforms.
Quick Verdict: ConvoCore vs Intercom
ConvoCore delivers Intercom's core messaging and AI chat capabilities at a fraction of the cost, plus features Intercom lacks. Full white-label means agencies can rebrand everything for clients. Voice agents handle phone calls seamlessly—Intercom is chat-only. Our flat $99-220/month pricing scales infinitely, unlike Intercom's per-seat model. Plus, omnichannel support (WhatsApp, SMS, phone) extends beyond Intercom's web-focused approach.
Where Intercom Falls Short
- Expensive per-seat pricing ($74-99/user/month) becomes unaffordable for teams
- No white-label option—can't rebrand for agency clients
- No voice agents—chat-only conversations limit use cases
- Overkill for small businesses—paying for enterprise features you don't need
Feature-by-Feature Comparison
| Feature | ConvoCore | Intercom |
|---|---|---|
| Pricing | $99-220/month flat | $74-99/seat/month |
| AI Type | GPT-4 + custom models | GPT-4 (limited) |
| Voice Agents | Yes—phone calls + chat | No—chat only |
| White-Label | Full white-label + custom domain | Not available |
| Omnichannel | Web, WhatsApp, Instagram, SMS, Phone, Telegram | Web chat, email, limited channels |
| No-Code Builder | Visual flow builder + knowledge base | Basic bot builder |
| Agency Features | Client workspaces, zero revenue share | Limited agency support |
What ConvoCore Offers
Pricing & Value
Replace Intercom's $74-99/seat/month with ConvoCore's flat $99/month and save $200-500/month with a 5-person team, plus gain white-label and voice capabilities.
Where Intercom Shines
- Enterprise-grade ticketing and team collaboration features
- Strong integration ecosystem with popular business tools
- Mature platform with extensive documentation and support
Who Should Stay with Intercom?
Stay with Intercom if you need enterprise ticketing workflows, complex team collaboration features, and have budget for $74-99/seat/month pricing.
How to Switch
- Export your Intercom conversations and bot configurations
- Import your conversation flows into ConvoCore's visual builder
- Connect your website and other channels (WhatsApp, phone, etc.)
- Go live with white-label branding and voice capabilities
Switch to ConvoCore in 5 minutes — import your bots, keep your clients
Related Resources
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Frequently Asked Questions
Can I import my Intercom bots into ConvoCore?
Yes, you can export your Intercom bot configurations and conversation history, then recreate them in ConvoCore's visual builder.
Does ConvoCore integrate with tools like Intercom does?
Yes, ConvoCore integrates with popular business tools. Plus, you get omnichannel support (WhatsApp, SMS, phone) that Intercom doesn't offer.
How does pricing compare to Intercom?
ConvoCore's flat $99-220/month replaces Intercom's $74-99/seat/month model. With 3+ users, you'll save significantly while gaining white-label and voice features.
Can ConvoCore handle phone calls?
Yes, ConvoCore includes voice agents that handle inbound and outbound phone calls—something Intercom doesn't support.
Ready to Switch to ConvoCore?
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