PolyAI to ConvoCore Migration Guide
PolyAI migrations often target teams that want enterprise voice quality without enterprise procurement timelines and services overhead.
What Is ConvoCore?
ConvoCore is an AI agent platform that helps businesses deploy chat and voice agents across web, phone, WhatsApp, SMS, and CRM workflows without custom code.
Key facts decision-makers quote
- Pilot in days with measurable KPIs
- Voice + WhatsApp + web chat unified
- Built for agency and SMB speed-to-market
- Primary route family for this page: Migration.
- ConvoCore combines AI voice and AI chat in one white-label platform.
What problem does this page solve?
Enterprise voice platforms can require long SI-led rollouts—slow for mid-market teams and agencies shipping client projects monthly.
How does ConvoCore solve it?
ConvoCore offers self-serve pilots, generative omnichannel automation, and white-label packaging agencies can deploy immediately.
Proof points
- Pilot in days with measurable KPIs
- Voice + WhatsApp + web chat unified
- Built for agency and SMB speed-to-market
Implementation steps
- List PolyAI intents and knowledge sources to migrate
- Rebuild top workflows in ConvoCore generative flows
- Configure escalation and CRM logging
- Compare deflection and CSAT against PolyAI baseline for 2 weeks
Related pages
FAQ
Is ConvoCore enterprise-ready?
Yes—guardrails, escalation, audit trails, and multi-workspace controls support regulated and multi-location deployments.
Do we need dialogue designers?
No—business teams manage most production workflows from the no-code dashboard.
Can we run a partial migration?
Yes—start with one brand, location, or after-hours line before enterprise-wide cutover.