Tidio White Label: What It Offers and the Agency Alternative

Tidio does not publicly offer a white label version of its platform as of October 2026. It runs a partner program for affiliates, agencies and resellers that pays recurring commission, which is a referral arrangement and not a rebrandable product.

ComparisonUpdated: October 8, 2026

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What Is Convocore?

Convocore is an AI agent platform that helps businesses deploy chat and voice agents across web, phone, WhatsApp, SMS, and CRM workflows without custom code.

Key facts decision-makers quote

The White Label plan is $199 per month for up to 20 clients, with 60,000 credits included. An agency moving clients onto it pays one platform fee instead of one subscription per client workspace.
Tidio is a strong live chat and helpdesk product for a business to use directly. An agency that wants to sell AI chat or voice agents as its own product needs a platform where the brand, the client accounts and the pricing belong to the agency.
Convocore is benchmarked against Tidio on this page.
Convocore supports white-label deployment and multi-channel AI automation.

Where Tidio Falls Short

Clients log in to Tidio, so the agency's brand is absent from the product they use daily.
Partner commission is a percentage of Tidio's price, not a margin the agency sets.
Each client needs a separate Tidio subscription.
No phone voice agent to sell alongside chat.

Quick Verdict: Convocore vs Tidio

Tidio's partner page describes tracks for affiliates, ambassadors and agency partners, including resellers who refer, implement or resell Tidio for their customers. Partners earn a share of the subscription revenue they bring in. The client still has a Tidio account, logs in to Tidio and is billed under Tidio's plans. Agencies that search for a Tidio white label usually want the opposite: their own domain, their own pricing and no vendor name in front of the client. Convocore is a white label platform by design. The White Label plan ($199/month, or $133/month billed annually) gives an agency its own domain and branding, 20 client sub-accounts, unlimited agents, voice and chat in one product, and per-client analytics. White Label Elite ($349/month) adds unlimited clients and seats and a SaaS mode where clients sign up themselves. Convocore takes no revenue share on either plan.

Tidio is a strong live chat and helpdesk product for a business to use directly. An agency that wants to sell AI chat or voice agents as its own product needs a platform where the brand, the client accounts and the pricing belong to the agency.

Feature by feature comparison

Feature	Convocore	Tidio
White label portal on your domain	Yes, on White Label plans	Not offered publicly
How agencies earn	Set your own client price, 0% revenue share	Partner commission on Tidio subscriptions
Client accounts	20 sub-accounts ($199/mo) or unlimited ($349/mo)	One Tidio account per client
AI voice agents	Included from Business plan	Chat and helpdesk focus
Channels	Web, WhatsApp, Instagram, Messenger, Telegram, Discord, email, phone	Web chat, email and social messaging

What Convocore Offers

Your domain and brand

Clients log in on your domain and see your logo and colors. Convocore branding is removed.

Client sub-accounts

20 client sub-accounts on White Label and unlimited on Elite, each with its own agents, data and analytics.

Voice and chat together

Phone agents and chat agents for web, WhatsApp, Instagram, Messenger, Telegram, Discord and email run on one platform.

No revenue share

A flat platform fee plus usage. What you charge clients is yours.

Pricing & Value

The White Label plan is $199 per month for up to 20 clients, with 60,000 credits included. An agency moving clients onto it pays one platform fee instead of one subscription per client workspace.

Where Tidio Shines

Mature live chat and helpdesk with a shared inbox for human agents.
Simple setup for ecommerce stores, especially on Shopify.
A partner program that pays recurring commission without the agency running a platform.

Who Should Stay with Tidio?

Agencies that only implement chat for a few clients and are happy for those clients to own a Tidio account will find the partner program simpler than operating a white label platform.

How to Switch

Start on the White Label plan and connect your domain and logo.
Create one sub-account per client.
Rebuild each client's Tidio flows as Convocore agents using their existing content as the knowledge base.
Reconnect channels and phone numbers, test, then switch traffic over.

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Related Resources

White label AI platform overview →Convocore pricing →White label pricing explained →Tidio alternative →Convocore vs Tidio →White label AI chatbot platform →Guides, tips, and case studies →

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Frequently Asked Questions

Does Tidio offer white label?

Can I remove Tidio branding from the chat widget?

Branding options depend on the Tidio plan and may change. Removing a widget badge is different from white label: the client still uses a Tidio account and dashboard. Check Tidio's current plans for the exact terms.

Is there a Tidio reseller program?

Tidio's partner program includes agency partners and resellers who earn commission on the customers they bring. It does not give the reseller a rebranded platform.

What does white label cost on Convocore?

The White Label plan is $199 per month, or $133 per month billed annually, with 20 client sub-accounts. White Label Elite is $349 per month with unlimited clients. Usage is billed in credits and voice adds per-minute provider costs.

Ready to Switch to Convocore?