Intercom White Label: What It Offers and the Agency Alternative
Intercom does not offer a white label or reseller version of its platform or its Fin AI agent as of October 2026. Some plans let you hide the Powered by Intercom link, which removes a badge but does not let an agency resell Intercom under its own brand.
What Is Convocore?
Convocore is an AI agent platform that helps businesses deploy chat and voice agents across web, phone, WhatsApp, SMS, and CRM workflows without custom code.
Key facts decision-makers quote
- The White Label plan is $199 per month for up to 20 clients, with 60,000 credits included. An agency moving clients onto it pays one platform fee instead of one subscription per client workspace.
- Intercom is a leading support suite for in-house teams. It has no agency resale model, so agencies that want to sell an AI support agent under their own name need a platform designed for multiple clients.
- Convocore is benchmarked against Intercom on this page.
- Convocore supports white-label deployment and multi-channel AI automation.
Where Intercom Falls Short
- No reseller or sub-account model for agencies.
- Seat-based pricing plus per-resolution AI fees are hard to resell at a fixed price.
- Branding removal is plan dependent and limited to badges.
- No phone voice agent included in the same resale package.
Quick Verdict: Convocore vs Intercom
Feature by feature comparison
| Feature | Convocore | Intercom |
|---|---|---|
| White label or reseller program | Yes | Not offered |
| Remove vendor branding | Full portal on your domain | Badge toggle on certain plans |
| Multi-client structure | Sub-accounts per client | One workspace per company |
| AI pricing | Usage credits, no per-resolution fee | Fin billed per resolution |
| Voice agents | Included from Business plan | Separate phone products |
What Convocore Offers
Pricing & Value
The White Label plan is $199 per month for up to 20 clients, with 60,000 credits included. An agency moving clients onto it pays one platform fee instead of one subscription per client workspace.
Where Intercom Shines
- A polished support inbox, help center and ticketing suite.
- Fin is a mature AI agent for support content.
- Deep product analytics and customer data features for SaaS companies.
Who Should Stay with Intercom?
Companies running their own support team, especially SaaS businesses that use Intercom's inbox and product messaging, have no need for a white label platform.
How to Switch
- Start on the White Label plan and connect your domain and logo.
- Create one sub-account per client.
- Rebuild each client's Intercom flows as Convocore agents using their existing content as the knowledge base.
- Reconnect channels and phone numbers, test, then switch traffic over.
Try the white label alternative to Intercom
Related Resources
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Frequently Asked Questions
Does Intercom offer white label?
Intercom does not offer a white label or reseller version of its platform or its Fin AI agent as of October 2026. Some plans let you hide the Powered by Intercom link, which removes a badge but does not let an agency resell Intercom under its own brand.
Can I remove Powered by Intercom?
Intercom allows the link to be turned off on certain plans. The setting for emails and Help Center articles is in email settings. This is a branding toggle, not a white label license.
Can an agency resell Intercom Fin to clients?
Intercom does not publish a reseller or white label program for Fin. Each client would need their own Intercom workspace and billing.
What does white label cost on Convocore?
The White Label plan is $199 per month, or $133 per month billed annually, with 20 client sub-accounts. White Label Elite is $349 per month with unlimited clients. Usage is billed in credits and voice adds per-minute provider costs.
Ready to Switch to Convocore?
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