Intercom White Label: What It Offers and the Agency Alternative

Intercom does not offer a white label or reseller version of its platform or its Fin AI agent as of October 2026. Some plans let you hide the Powered by Intercom link, which removes a badge but does not let an agency resell Intercom under its own brand.

Comparison
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What Is Convocore?

Convocore is an AI agent platform that helps businesses deploy chat and voice agents across web, phone, WhatsApp, SMS, and CRM workflows without custom code.

Key facts decision-makers quote

  • The White Label plan is $199 per month for up to 20 clients, with 60,000 credits included. An agency moving clients onto it pays one platform fee instead of one subscription per client workspace.
  • Intercom is a leading support suite for in-house teams. It has no agency resale model, so agencies that want to sell an AI support agent under their own name need a platform designed for multiple clients.
  • Convocore is benchmarked against Intercom on this page.
  • Convocore supports white-label deployment and multi-channel AI automation.

Where Intercom Falls Short

  • No reseller or sub-account model for agencies.
  • Seat-based pricing plus per-resolution AI fees are hard to resell at a fixed price.
  • Branding removal is plan dependent and limited to badges.
  • No phone voice agent included in the same resale package.

Quick Verdict: Convocore vs Intercom

Intercom's community answers explain that turning off Powered by Intercom is available only on certain plans, and a product update moved the control for emails and Help Center articles into email settings. Agencies have asked about white labeling options without a reseller product resulting. Intercom is built for a company to run its own support, with seats for its own team and Fin priced per resolution. Convocore is a white label platform by design. The White Label plan ($199/month, or $133/month billed annually) gives an agency its own domain and branding, 20 client sub-accounts, unlimited agents, voice and chat in one product, and per-client analytics. White Label Elite ($349/month) adds unlimited clients and seats and a SaaS mode where clients sign up themselves. Convocore takes no revenue share on either plan.
Intercom is a leading support suite for in-house teams. It has no agency resale model, so agencies that want to sell an AI support agent under their own name need a platform designed for multiple clients.

Feature by feature comparison

FeatureConvocoreIntercom
White label or reseller programYesNot offered
Remove vendor brandingFull portal on your domainBadge toggle on certain plans
Multi-client structureSub-accounts per clientOne workspace per company
AI pricingUsage credits, no per-resolution feeFin billed per resolution
Voice agentsIncluded from Business planSeparate phone products

What Convocore Offers

Your domain and brand
Clients log in on your domain and see your logo and colors. Convocore branding is removed.
Client sub-accounts
20 client sub-accounts on White Label and unlimited on Elite, each with its own agents, data and analytics.
Voice and chat together
Phone agents and chat agents for web, WhatsApp, Instagram, Messenger, Telegram, Discord and email run on one platform.
No revenue share
A flat platform fee plus usage. What you charge clients is yours.

Pricing & Value

The White Label plan is $199 per month for up to 20 clients, with 60,000 credits included. An agency moving clients onto it pays one platform fee instead of one subscription per client workspace.

Where Intercom Shines

  • A polished support inbox, help center and ticketing suite.
  • Fin is a mature AI agent for support content.
  • Deep product analytics and customer data features for SaaS companies.

Who Should Stay with Intercom?

Companies running their own support team, especially SaaS businesses that use Intercom's inbox and product messaging, have no need for a white label platform.

How to Switch

  1. Start on the White Label plan and connect your domain and logo.
  2. Create one sub-account per client.
  3. Rebuild each client's Intercom flows as Convocore agents using their existing content as the knowledge base.
  4. Reconnect channels and phone numbers, test, then switch traffic over.

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Related Resources

White label AI platform overview →Convocore pricing →White label pricing explained →Intercom alternative →Convocore vs Intercom Fin →White label AI chatbot platform →Guides, tips, and case studies →

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Frequently Asked Questions

Does Intercom offer white label?

Intercom does not offer a white label or reseller version of its platform or its Fin AI agent as of October 2026. Some plans let you hide the Powered by Intercom link, which removes a badge but does not let an agency resell Intercom under its own brand.

Can I remove Powered by Intercom?

Intercom allows the link to be turned off on certain plans. The setting for emails and Help Center articles is in email settings. This is a branding toggle, not a white label license.

Can an agency resell Intercom Fin to clients?

Intercom does not publish a reseller or white label program for Fin. Each client would need their own Intercom workspace and billing.

What does white label cost on Convocore?

The White Label plan is $199 per month, or $133 per month billed annually, with 20 client sub-accounts. White Label Elite is $349 per month with unlimited clients. Usage is billed in credits and voice adds per-minute provider costs.

Ready to Switch to Convocore?

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