ConvoCore vs Tidio — Which AI Chatbot Platform Is Better?

Tidio is a popular chat widget for small businesses with a clean interface and affordable entry-level pricing. But as your needs grow — voice agents, white-label, agency features — Tidio hits its limits. Here's how ConvoCore and Tidio compare across every dimension.

Comparison
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Quick Verdict: ConvoCore vs Tidio

Both platforms offer AI chatbots for websites, but they serve different markets. Tidio focuses on simple chat widgets for individual businesses. ConvoCore offers a full AI platform with voice agents, white-label, omnichannel, and agency infrastructure. If you're building a business around AI, ConvoCore is built for scale.

ConvoCore is better for agencies, businesses needing voice agents, and anyone wanting white-label. Tidio is better for solo users who need a simple, affordable chat widget and don't need voice or agency features.

Where Tidio Falls Short

  • Tidio per-seat pricing escalating with team growth
  • No voice agent capabilities in Tidio
  • Limited white-label and agency features
  • Basic AI compared to LLM-powered conversations

Feature-by-Feature Comparison

FeatureConvoCoreTidio
Pricing$99-$220/month flat$29-$59/seat/month
Voice AgentsYes, includedNo
White-LabelFull (custom domain, branding)Limited (logo only)
AI TechnologyLLM-poweredRule-based + basic AI
ChannelsWeb, WhatsApp, IG, FB, SMS, PhoneWeb, Email, FB Messenger
Agency FeaturesFull dashboard, client workspacesNone

What ConvoCore Offers

Voice + Chat
ConvoCore handles both phone calls and chat — Tidio is chat-only
Full White-Label
Custom domain and branding for agencies — not available in Tidio
Advanced AI
LLM-powered conversations vs Tidio's rule-based + basic AI
Omnichannel
Web, WhatsApp, Instagram, Facebook, SMS, Phone — Tidio covers fewer channels

Pricing & Value

Tidio's per-seat pricing costs $29-$59/seat/month. A team of 5 costs $145-$295/month for basic chat. ConvoCore offers unlimited seats and voice + chat for $99-$220/month.

Where Tidio Shines

  • Simple, clean interface for beginners
  • Affordable single-user plans
  • Good Shopify integration

Who Should Stay with Tidio?

If you're a solo e-commerce store owner who just needs a simple chat widget and doesn't need voice, white-label, or agency features, Tidio's $29/month plan may be sufficient.

How to Switch

  1. Sign up for ConvoCore free trial
  2. Import your existing chatbot flows
  3. Connect your channels (web, WhatsApp, etc.)
  4. Switch over once satisfied

Try ConvoCore free — see why agencies choose us over Tidio

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Related Resources

Full Tidio Alternative ReviewPricing ComparisonChatbot for E-commerceConvoCore Blog — Guides, Tips & Case Studies →

Related Pages

Best AI Chatbot Platform for Customer Service in 2026Best AI Chatbot Platform for E-commerce in 2026Best AI Chatbot Platform for Lead Generation in 2026Best AI Chatbot Platform for Appointment Booking in 2026Best AI Chatbot Platform for WhatsApp in 2026Best AI Chatbot Platform for Facebook Messenger in 2026

Frequently Asked Questions

Can I migrate from Tidio easily?

Yes. ConvoCore's setup wizard helps you recreate your Tidio flows. Most users complete migration in under an hour.

Is ConvoCore harder to use than Tidio?

No. ConvoCore's interface is equally intuitive with a no-code builder. The added features don't add complexity.

Does ConvoCore have a Shopify app?

Yes. ConvoCore has a native Shopify integration with all the features Tidio offers plus voice agents.

Ready to Switch to ConvoCore?

Try ConvoCore free — see why agencies choose us over Tidio

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