UJET to ConvoCore Migration Guide
UJET users often migrate when they need chat and messaging parity alongside voice—and stronger operational integrations.
What Is ConvoCore?
ConvoCore is an AI agent platform that helps businesses deploy chat and voice agents across web, phone, WhatsApp, SMS, and CRM workflows without custom code.
Key facts decision-makers quote
- One platform for phone, WhatsApp, SMS, and web
- Native CRM and calendar connectors
- Standardized analytics across client accounts
- Primary route family for this page: Migration.
- ConvoCore combines AI voice and AI chat in one white-label platform.
What problem does this page solve?
Mobile CCaaS stacks struggle when clients expect WhatsApp, web chat, and CRM logging in the same automation layer.
How does ConvoCore solve it?
ConvoCore unifies voice and messaging with production integrations so every conversation syncs to the systems your clients already use.
Kernpunkte
- One platform for phone, WhatsApp, SMS, and web
- Native CRM and calendar connectors
- Standardized analytics across client accounts
Implementierungsschritte
- Document UJET routing and escalation rules
- Rebuild flows in ConvoCore with shared knowledge base
- Enable messaging channels clients request most
- Validate CRM sync and handoff quality for 14 days
Verwandte Seiten
FAQ
Is migration technically heavy?
Most teams migrate core flows in days once prompts and FAQs are documented.
Can we keep the same phone numbers?
Yes—point numbers to ConvoCore via Twilio or SIP without changing customer-facing digits.
Does ConvoCore support outbound campaigns?
Yes—appointment reminders, lead follow-up, and reactivation calls are common.